QuinnBet operator file: GRAI licence, company and safeguards

At a glance

• Licensee: QuinnBet (Gibraltar) Limited, GRAI-0633-RB-26-0001, issued 1 July 2026, due to expire 30 June 2029
• Licence footer visible on the Irish terms page; on the sports page it is in the page code but hidden (4 October 2026)
• UK Gambling Commission settlement of £609,104 on 20 August 2026, for anti-money laundering and safer gambling failings
• Debit cards (including Revolut), Apple Pay and Open Banking; no fees charged by QuinnBet
• Atlas score 6.8 out of 10 on five criteria; Pricing not scored yet

Licence and register

QuinnBet is operated for customers in Ireland by QuinnBet (Gibraltar) Limited, which holds a remote betting licence from the Gambling Regulatory Authority of Ireland: GRAI-0633-RB-26-0001, issued on 1 July 2026 and due to expire on 30 June 2029. Trading names listed on the register: QuinnSports, QuinnCasino, QuinnBet. You can look it up on the GRAI public register; we last checked it on 4 October 2026.

On the site we link to, QuinnBet states: “QuinnBet is a brand operated by QuinnBet (Gibraltar) Limited, Company Number 122617 … licensed and regulated … in Ireland by the Gambling Regulatory Authority of Ireland (GRAI) under licence number GRAI-0633-RB-26-0001” (site footer as displayed on the Irish terms page, read from an Irish IP address on 4 October 2026; on the sports page the same footer is in the page code but hidden from view)

Irish terms: Terms and conditions last updated on 4 August 2026 (no version number); clause 1 names the GRAI licence without the number (read them on QuinnBet’s site).

This file covers sports betting only.

Atlas score, criterion by criterion

• Licence & register 30% 5.0
• Safer-betting tools 20% 9.5
• Payments & withdrawal terms 15% 9.0
• Market coverage 15% 4.0
• Pricing 10% –
• Support & complaints 10% 8.0

Licence & register

5 out of 10, the lowest licence score in the atlas, for three reasons. The register itself is in order: QuinnBet (Gibraltar) Limited holds a Remote Betting licence with QuinnSports, QuinnCasino and QuinnBet as trading names, and clause 1 of the terms, last updated on 4 August 2026, says its betting facilities in the Republic of Ireland are operated under the GRAI licence. First, on the sports page we link to, the footer that states the GRAI number is present in the page code but hidden from view; a visitor sees it only on the terms page (−1.5). Second, the terms have a date but no version number (−0.5). Third, on 20 August 2026 the UK Gambling Commission announced a regulatory settlement of £609,104 with the same company over anti-money laundering and safer gambling failings: the most recent and most directly relevant sanction in the atlas (−3).

Safer-betting tools

9.5 out of 10. The Irish help centre documents a net deposit limit, with increases applied after 24 hours; a time-out of between 24 hours and six weeks; self-exclusion for between six months and five years; and reality checks. The site footer adds “Set Your Limit” and links to blocking software (Net Nanny, GamBlock and BetBlocker). Half a point comes off because the reality check’s interval is not stated. The UK settlement concerned how safer gambling rules were applied in Great Britain; it is scored under Licence & register, not here, so that it is not counted twice.

Payments & withdrawal terms

9 out of 10. Clause 4.3 of the terms lists the methods: debit cards (Visa, Visa Debit, Mastercard, Visa Electron, Maestro and Revolut), Apple Pay and Open Banking. QuinnBet charges no fees (5.6). Withdrawals go back to the method used to deposit (5.4), the minimum is £10 or the euro equivalent (5.7), and the help centre gives the stages as stated: processing usually within 24 hours after verification, then up to 2–3 working days, or up to 4 hours by Visa Direct after processing. A request cannot be cancelled. One point comes off: we could not confirm a minimum deposit, and the withdrawal minimum is expressed in sterling.

Market coverage

4 out of 10. QuinnBet’s sportsbook loads inside an embedded frame, and the full list of sports could not be read from it. We confirmed football and horse racing, an IN PLAY tab, and cash out “on various markets” from the help centre. Gaelic games, rugby and the League of Ireland we could not confirm. The limit here is what the frame let us read, not evidence that these sports are missing, and the score will be reviewed once the menu can be read.

Pricing

Not scored yet. Pricing will be scored from the overround on a dated sample of identical markets measured at every operator on the same day. Until it is taken, no operator has a Pricing score and the 10% weight is redistributed; QuinnBet’s 6.8 is calculated on the other five criteria.

Support & complaints

8 out of 10. Clause 17 of the terms gives a complaint route with dates attached. A complaint is made in writing within six months; QuinnBet aims to reply within 48 hours and to reach a decision within one month; it can be escalated to senior management; and after eight weeks the customer can go to IBAS. Live chat, a “Need Help?” button and email are listed. Two points come off: support hours are not published, and we found no Irish phone number.

How scores are built: Methodology. Commission never changes a score.

The company behind the brand

The licence holder is QuinnBet (Gibraltar) Limited, company number 122617, as given in the site footer. The GRAI register lists three trading names under it: QuinnSports, QuinnCasino and QuinnBet. This file covers QuinnBet’s sports betting only; the GRAI licence is for remote betting, not casino games.

QuinnBet’s Irish help centre states that the service is currently available only in Ireland and the UK. The licence footer links to an image of the GRAI licence hosted by QuinnBet; we did not download it, so the register is our reference for the number and dates.

The UK Gambling Commission public statement of 20 August 2026 records a regulatory settlement of £609,104 with QuinnBet (Gibraltar) Limited for failings in anti-money laundering and safer gambling controls, including the handling of deposit limits. It concerns the company’s customers in Great Britain, but it was agreed by the same company that holds the Irish licence. We found no GRAI enforcement action.

We could not confirm a parent group from the documents we read, so none is named here. See Who owns which bookmaker for the wider picture.

Safer-betting tools

Tools listed by QuinnBet:

• Net deposit limit (increases after 24 hours)
• Time-out: 24 hours up to 6 weeks
• Self-exclusion: 6 months up to 5 years
• Reality checks
• Links to blocking software (Net Nanny, GamBlock, BetBlocker) in the footer

Set a limit before your first deposit. If betting stops being fun, the GamblingCare National Helpline is free and open 24/7 on 1800 936 725. Source: QuinnBet safer gambling pages, checked 4 October 2026.

Payments and withdrawal terms

Payment methods listed by QuinnBet for customers in Ireland (euro):

• Debit cards (Visa, Visa Debit, Mastercard, Visa Electron, Maestro, Revolut)
• Apple Pay
• Open Banking

Since 1 July 2026, GRAI licensees may not accept credit cards or offer credit, so debit cards are the card option.

How a withdrawal works at QuinnBet

1. Verify. Photo ID plus a bank statement or utility bill from the last three months.
2. Request. Withdraw to the method you deposited with (terms 5.4); minimum £10 or the euro equivalent (5.7). A request cannot be cancelled, as stated by QuinnBet.
3. Review. Processing usually within 24 hours after verification, as stated.
4. Payment. Then up to 2–3 working days; Visa Direct up to 4 hours after processing, as stated.

Source: QuinnBet help (Ireland), checked 4 October 2026. Timings depend on identity checks, the method and your bank.

Market coverage

The address we link to is quinnbet.com/ie/sports; from an Irish IP address both quinnbet.com and quinnbet.com/ie lead there. The sportsbook itself loads in an embedded frame from a separate QuinnBet address, with prices shown as fractions and amounts in pounds or euro.

What we could confirm on 4 October 2026:

• Football
• Horse racing
• An IN PLAY tab
• Cash out on various markets, according to the help centre

The interface also contains streaming and “Insights” options for horse and greyhound racing; who can use them, and on what terms, we could not confirm. The rest of the sports list, including Gaelic games and rugby, could not be read from the frame. As at any bookmaker, a cash-out offer can be changed or withdrawn.

The atlas lists markets only. It does not publish prices, selections or previews of real events.

Pricing

We have not measured QuinnBet’s margin. The atlas will record prices on identical markets at every operator at one time and publish each overround with the date and time of the sample.

Because QuinnBet shows fractional prices, they will be converted to implied probabilities before the overround is added up. That step, and why a margin describes a whole market rather than a single bet, is explained with an imaginary market in Bookmaker margins.

Support and complaints

Support: Live chat, a “Need Help?” button and email (hours not published).

Complaints: In writing within 6 months; QuinnBet aims to reply within 48 hours and to decide within one month; escalation to senior management; after 8 weeks, IBAS (terms clause 17).

The complaint route in clause 17 of the terms:

1. Write to QuinnBet within six months of the event, by email or through “Need Help?”.
2. QuinnBet aims to reply within 48 hours and to give a decision within one month.
3. If you are not satisfied, the complaint can be escalated to senior management.
4. After eight weeks, the dispute can go to IBAS, a UK-based betting dispute service.

Keep a record of the date you first complained: both the one-month and the eight-week periods run from it.

The GRAI’s complaints page is for reports that a licensee has broken an obligation already in force; it does not decide disputes over individual bets. Complaints about a bookmaker compares the routes.

Regulatory record

• UK Gambling Commission regulatory settlement, £609,104, 20 August 2026 (anti-money laundering and safer gambling failings)

Sources: GRAI public register and news; UK Gambling Commission and ASA public decisions, where named.

Before you join

Points to check before you open an account, from QuinnBet’s own pages as of 4 October 2026:

• Find the licence on the terms page. On the sports page the footer with the GRAI number is hidden from view. It is visible on the Irish terms page, and the number matches the register.
• Read the UK settlement. The public statement of 20 August 2026 explains what went wrong in Great Britain. It is the most recent sanction against any company in the atlas.
• Verification documents. QuinnBet asks for photo ID and a bank statement or utility bill from the last three months (help centre). Withdrawals are processed only after verification.
• Withdrawals cannot be cancelled. Once requested, a withdrawal stays requested, as stated in the withdrawals article.
• Currency. Amounts appear in pounds or euro, and the withdrawal minimum is set in pounds; check your account currency in the cashier.

Bets cost money and the majority lose. Set a net deposit limit before your first deposit; QuinnBet’s limits page explains how. If betting is causing problems, the GamblingCare National Helpline takes calls free of charge, day and night, on 1800 936 725, and the HSE Drugs and Alcohol Helpline answers on weekdays on 1800 459 459. More on Responsible gambling.

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